Privacy Policy

Top Tech Air LLCLast Updated: February 9, 2026

‍

Top Tech Air LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://toptechairaz.com or use our services.

By using our website or services, you agree to the collection and use of information as described in this policy.

Information We Collect

We may collect the following types of information:

Information You Provide Directly: When you fill out a contact form, request a quote, schedule a service, or otherwise communicate with us, we may collect your name, phone number, email address, home or business address, and details about the services you need.

Information Collected Automatically: When you visit our website, we may automatically collect certain information such as your IP address, browser type, device type, pages visited, and the date and time of your visit. This information is collected through cookies and similar technologies.

Information from Service Interactions: When we perform HVAC services at your location, we may collect information related to your equipment, service history, and preferences to better serve you in the future.

How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our HVAC services. To respond to your inquiries, schedule appointments, and communicate with you about your service requests. To send you appointment confirmations, service reminders, follow-up messages, and review requests. To send you promotional offers and seasonal service reminders if you have opted in to receive such communications. To process payments and manage your account. To improve our website and customer experience. To comply with legal obligations.

SMS/Text Messaging Privacy

When you provide your phone number and opt in to receive text messages from Top Tech Air LLC, we collect your mobile phone number and records of your opt-in consent.

We use your mobile phone number to send you text messages related to appointment confirmations, service reminders, follow-up communications, review requests, and promotional offers. Message frequency varies based on your interactions with us. Message and data rates may apply.

Your mobile information, including your phone number and opt-in data, will not be shared with third parties or affiliates for marketing or promotional purposes. We may share your mobile information with service providers who assist us in delivering our text messaging services (such as our SMS platform provider), but only to the extent necessary to facilitate message delivery.

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message and will no longer receive texts from us. For help, reply HELP to any message or contact us at (480) 869-8116 or rob@toptechairaz.com.

Your consent to receive text messages is not a condition of purchasing any goods or services from Top Tech Air LLC.

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, scheduling software, and our SMS messaging platform. These providers are only authorized to use your information as necessary to provide services to us.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including providing you with ongoing services, maintaining service records, and complying with legal obligations. If you request that we delete your information, we will do so unless we are required by law to retain it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access the information we hold about you, request correction of inaccurate information, request deletion of your information, and opt out of marketing communications. To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Top Tech Air LLCPhone: (480) 869-8116Email: rob@toptechairaz.comWebsite: https://toptechairaz.com

‍